# API retrieveSignalsAll is no longer working

**URL:** <https://forums.collective2.com/t/api-retrievesignalsall-is-no-longer-working/8563>\
**Category:** C2 Software Development\
**Created:** [March 25, 2016, 11:00am UTC](https://forums.collective2.com/t/api-retrievesignalsall-is-no-longer-working/8563 "2016-03-25T11:00:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![GraemeSmith2](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/graemesmith2/32/1487_2.png) [@GraemeSmith2](https://forums.collective2.com/u/GraemeSmith2)\
**Post date:** [March 25, 2016, 11:00am UTC](https://forums.collective2.com/t/api-retrievesignalsall-is-no-longer-working/8563/1 "2016-03-25T11:00:45Z")

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This use to be working up until about a month ago. Now when I try to call it I get an error “The underlying connection was closed: An unexpected error occurred on a send.”, “Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.”

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**Author:** ![GraemeSmith2](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/graemesmith2/32/1487_2.png) [@GraemeSmith2](https://forums.collective2.com/u/GraemeSmith2)\
**Post date:** [March 31, 2016, 6:35pm UTC](https://forums.collective2.com/t/api-retrievesignalsall-is-no-longer-working/8563/2 "2016-03-31T18:35:14Z")

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Can I bump this. retrieveSignalsAll was working. I use it to automatically track and account for my trades in an internally developed portfolio tracker. It is not affecting my trading at all, but it is a bit frustrating, especially since this use to work and no longer seems to. Can someone from C2 please look into it?

Thanks,

Graeme

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**Author:** ![MatthewKlein](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/matthewklein/32/21382_2.png) [@MatthewKlein](https://forums.collective2.com/u/MatthewKlein)\
**Post date:** [March 31, 2016, 6:41pm UTC](https://forums.collective2.com/t/api-retrievesignalsall-is-no-longer-working/8563/3 "2016-03-31T18:41:08Z")

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Graeme -

Please send to the help desk (help@collective2) a log file showing the exact sequence of JSON you are sending/receiving so that I can replicate the problem. (Also, make sure you are using https or you won’t be able to connect.)