# Email alert delay issue

**URL:** <https://forums.collective2.com/t/email-alert-delay-issue/8836>\
**Category:** C2\
**Created:** [August 9, 2016, 3:12pm UTC](https://forums.collective2.com/t/email-alert-delay-issue/8836 "2016-08-09T15:12:12Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![DavidChen](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/davidchen/32/1487_2.png) [@DavidChen](https://forums.collective2.com/u/DavidChen)\
**Post date:** [August 9, 2016, 3:12pm UTC](https://forums.collective2.com/t/email-alert-delay-issue/8836/1 "2016-08-09T15:12:12Z")

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Hello there

recently I am getting 10 to 20 minute delay from email alert, but i am sure before i get them almost the same time as the trade happened. Is there something wrong at the moment with the email system?

many thanks,

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**Author:** ![VixTrader](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/vixtrader/32/4090_2.png) [@VixTrader](https://forums.collective2.com/u/VixTrader)\
**Post date:** [August 11, 2016, 4:10am UTC](https://forums.collective2.com/t/email-alert-delay-issue/8836/2 "2016-08-11T04:10:53Z")

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Email [help@collective2.com](mailto:help@collective2.com) will get you the quickest and best answer.

Gl trading

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**Author:** ![Mark](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/mark/32/1487_2.png) [@Mark](https://forums.collective2.com/u/Mark)\
**Post date:** [August 24, 2016, 8:13pm UTC](https://forums.collective2.com/t/email-alert-delay-issue/8836/3 "2016-08-24T20:13:06Z")

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Just wondering if you got this issue resolved.  
Thanks.