# Incorrect Fill Price

**URL:** <https://forums.collective2.com/t/incorrect-fill-price/1906>\
**Category:** C2\
**Created:** [September 30, 2009, 10:01am UTC](https://forums.collective2.com/t/incorrect-fill-price/1906 "2009-09-30T10:01:22Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![CEOOptimum](https://avatars.discourse-cdn.com/v4/letter/c/4491bb/32.png) [@CEOOptimum](https://forums.collective2.com/u/CEOOptimum)\
**Post date:** [September 30, 2009, 10:01am UTC](https://forums.collective2.com/t/incorrect-fill-price/1906/1 "2009-09-30T10:01:22Z")

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Hello Matthew,  
  
  
  
In System Details: Optimum Systems (38593037), I sold CFW at 9:52AM. C2 said the fill price was $0.91. At that time the market price was over $1.20. Would you correct this error please.

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**Author:** ![MatthewKlein](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/matthewklein/32/21382_2.png) [@MatthewKlein](https://forums.collective2.com/u/MatthewKlein)\
**Post date:** [September 30, 2009, 11:59am UTC](https://forums.collective2.com/t/incorrect-fill-price/1906/2 "2009-09-30T11:59:19Z")

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Please fill out a trouble ticket by clicking the Trouble Ticket link next to the trade or execution you want examined.

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<div class="post-metadata">

**Author:** ![CEOOptimum](https://avatars.discourse-cdn.com/v4/letter/c/4491bb/32.png) [@CEOOptimum](https://forums.collective2.com/u/CEOOptimum)\
**Post date:** [September 30, 2009, 12:23pm UTC](https://forums.collective2.com/t/incorrect-fill-price/1906/3 "2009-09-30T12:23:39Z")

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Matthew,  
  
  
  
Thank you for your reply.  
  
  
  
Where do I find this "Trouble Ticket link" on the production (non beta) site? I do not see any link option next to the trade in the trade record.

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**Author:** ![MatthewKlein](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/matthewklein/32/21382_2.png) [@MatthewKlein](https://forums.collective2.com/u/MatthewKlein)\
**Post date:** [September 30, 2009, 1:18pm UTC](https://forums.collective2.com/t/incorrect-fill-price/1906/4 "2009-09-30T13:18:54Z")

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For help using the old site’s trouble ticket, see:  
  
  
  
[www.collective2.com/how\_trouble](http://www.collective2.com/how_trouble)

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<div class="post-metadata">

**Author:** ![CEOOptimum](https://avatars.discourse-cdn.com/v4/letter/c/4491bb/32.png) [@CEOOptimum](https://forums.collective2.com/u/CEOOptimum)\
**Post date:** [September 30, 2009, 1:55pm UTC](https://forums.collective2.com/t/incorrect-fill-price/1906/5 "2009-09-30T13:55:39Z")

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Thank you Matthew