# No email alert

**URL:** <https://forums.collective2.com/t/no-email-alert/4298>\
**Category:** C2\
**Created:** [February 8, 2008, 11:10am UTC](https://forums.collective2.com/t/no-email-alert/4298 "2008-02-08T11:10:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JamesHerrell](https://avatars.discourse-cdn.com/v4/letter/j/f08c70/32.png) [@JamesHerrell](https://forums.collective2.com/u/JamesHerrell)\
**Post date:** [February 8, 2008, 11:10am UTC](https://forums.collective2.com/t/no-email-alert/4298/1 "2008-02-08T11:10:08Z")

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I received a message from a subscriber that he didn’t receive an email alert from a trade I placed near the open today. Was there a delay in the system, or is there another reason that the alert was not sent?

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**Author:** ![MatthewKlein](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/matthewklein/32/21382_2.png) [@MatthewKlein](https://forums.collective2.com/u/MatthewKlein)\
**Post date:** [February 8, 2008, 12:07pm UTC](https://forums.collective2.com/t/no-email-alert/4298/2 "2008-02-08T12:07:45Z")

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Email me the details (subscriber name, which signal) and I will look at the server logs to see whether the message was sent properly. Send to [matthew@collective2.com](mailto:matthew@collective2.com)