# Option Expiration Error

**URL:** https://forums.collective2.com/t/option-expiration-error/5517
**Category:** C2
**Created:** [May 11, 2010, 5:27pm UTC](https://forums.collective2.com/t/option-expiration-error/5517 "2010-05-11T17:27:00Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Uptickk](https://avatars.discourse-cdn.com/v4/letter/u/8491ac/32.png) [@Uptickk](https://forums.collective2.com/u/Uptickk)
#### Post date: [May 11, 2010, 5:27pm UTC](https://forums.collective2.com/t/option-expiration-error/5517/1 "2010-05-11T17:27:00Z")

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I entered a 1100/1125 put credit spread in the Weekly Index Spreads - SPX system. The STO 3 contract 1125 put should have expired $0.03 ITM since the SET was 1124.97. For some reason it is showing a closing price of $14.12 on the expiration day resulting in a loss of $4,026. I believe there must be a system issue since it shows the trade closing at $14.12 on a Saturday which should be impossible since it stopped trading Thursday. Please Help

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### Author: ![Uptickk](https://avatars.discourse-cdn.com/v4/letter/u/8491ac/32.png) [@Uptickk](https://forums.collective2.com/u/Uptickk)
#### Post date: [May 12, 2010, 9:49pm UTC](https://forums.collective2.com/t/option-expiration-error/5517/2 "2010-05-12T21:49:20Z")

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How long does it normally take to get a response when submitting a Customer Service Trouble Ticket? I submitted one two days ago and left this previous post yesterday and have not had any response which is troubling because it is a $4,000 error on a $10,000 account. How is one supposed to run an effective system when they have only half their balance to trade with?  
  
  
  
Sorry for the rant

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### Author: ![MatthewKlein](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/matthewklein/32/21382_2.png) [@MatthewKlein](https://forums.collective2.com/u/MatthewKlein)
#### Post date: [May 12, 2010, 11:30pm UTC](https://forums.collective2.com/t/option-expiration-error/5517/3 "2010-05-12T23:30:20Z")

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Sorry about that - problem solved.

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### Author: ![Uptickk](https://avatars.discourse-cdn.com/v4/letter/u/8491ac/32.png) [@Uptickk](https://forums.collective2.com/u/Uptickk)
#### Post date: [May 13, 2010, 7:00am UTC](https://forums.collective2.com/t/option-expiration-error/5517/4 "2010-05-13T07:00:15Z")

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No problem. Thanks for the update. The price is accurately reflected but my buying power wasnât adjusted or the return for the month of May. The buying power is a more pressing issue as I would like to place a trade today and it is approximately 4,000 lower than it should be. Please help.  
  
  
  
Thanks

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### Author: ![Uptickk](https://avatars.discourse-cdn.com/v4/letter/u/8491ac/32.png) [@Uptickk](https://forums.collective2.com/u/Uptickk)
#### Post date: [May 16, 2010, 9:36am UTC](https://forums.collective2.com/t/option-expiration-error/5517/5 "2010-05-16T09:36:58Z")

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Matthew,  
  
I am having the same issue again this week as I did last with my Weekly Index Spreads â SPX system. I sold the 1125/1150 call spread. The SET price according to the CBOE website, [http://www.cboe.com/Data/WeeklysSettlements.aspx](http://www.cboe.com/Data/WeeklysSettlements.aspx), is 1150.45. I am seeing the STO 3 1150 puts being bought back at expiration for 14.32 when in fact they expired OTM. I would expect to see them expire for 0.00 which would result in a P/L of $150.  
  
Let me know if you need any other information.  
  
Thanks  
  
[LINKSYSTEM\_47243565]
