# Outage July 5 2016

**URL:** <https://forums.collective2.com/t/outage-july-5-2016/8768>\
**Category:** C2\
**Created:** [July 5, 2016, 9:10pm UTC](https://forums.collective2.com/t/outage-july-5-2016/8768 "2016-07-05T21:10:10Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![MatthewKlein](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/matthewklein/32/21382_2.png) [@MatthewKlein](https://forums.collective2.com/u/MatthewKlein)\
**Post date:** [July 5, 2016, 9:10pm UTC](https://forums.collective2.com/t/outage-july-5-2016/8768/1 "2016-07-05T21:10:10Z")

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Hello, C2 Members -

We had site-wide unplanned downtime starting at 2:58 PM ET today, July 5 2016, lasting until approximately 3:30 PM ET.

We have identified the cause of the problem. We are working on fixing it so that it does not recur.

I think I share with all C2 Members a belief that C2’s system uptime and reliability are vitally important. In the past twelve months, we’ve spent a lot of time, money, and effort to expand and improve our infrastructure, and the results have been encouraging… until today. Today’s downtime, while relatively brief - was still a big disappointment to me personally.

I’m sorry that we blew it today. We’ll make sure today’s problem does not happen again.

Matthew