# Please fix the software **URL:** \ **Category:** C2\ **Created:** [October 28, 2016, 4:12am UTC](https://forums.collective2.com/t/please-fix-the-software/8988 "2016-10-28T04:12:03Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![LeeYang](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/leeyang/32/1487_2.png) [@LeeYang](https://forums.collective2.com/u/LeeYang)\ **Post date:** [October 28, 2016, 4:12am UTC](https://forums.collective2.com/t/please-fix-the-software/8988/1 "2016-10-28T04:12:03Z")
I try to place a bean oil trade and get a crazy message from c2 software. i notice that it says i lost over 100K today in the c2 account. In the mirror real money account i am up today over $300 today. I would like to not complain please help and fix the software. ---
**Author:** ![CarmaAdvisory](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/carmaadvisory/32/109_2.png) [@CarmaAdvisory](https://forums.collective2.com/u/CarmaAdvisory)\ **Post date:** [October 28, 2016, 7:32am UTC](https://forums.collective2.com/t/please-fix-the-software/8988/2 "2016-10-28T07:32:47Z")
Same problem for me. Wrong performance and it is impossible to place orders. I receive this message: error Symbol Not Found ---
**Author:** ![TingLi](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/tingli/32/1487_2.png) [@TingLi](https://forums.collective2.com/u/TingLi)\ **Post date:** [October 28, 2016, 7:56am UTC](https://forums.collective2.com/t/please-fix-the-software/8988/3 "2016-10-28T07:56:02Z")
Same problems on @NQZ6. Impossible to input any order at all right now. Strange! ---
**Author:** ![wmwmw](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/wmwmw/32/1487_2.png) [@wmwmw](https://forums.collective2.com/u/wmwmw)\ **Post date:** [October 28, 2016, 7:58am UTC](https://forums.collective2.com/t/please-fix-the-software/8988/4 "2016-10-28T07:58:45Z")
I can see my open position but when I want to close it, it is missing in trade page. ---
**Author:** ![MatthewKlein](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/matthewklein/32/21382_2.png) [@MatthewKlein](https://forums.collective2.com/u/MatthewKlein)\ **Post date:** [October 28, 2016, 11:57am UTC](https://forums.collective2.com/t/please-fix-the-software/8988/5 "2016-10-28T11:57:23Z")
We had a quote feed outage for several hours this morning between (approximately) 1AM and 4:52 AM. The problem is now fixed. This resulted in several problems, including erroneous marking-to-market or Model Accounts and incorrect stats, and inability to place orders. The problem is now fixed. The incorrect stats are being re-calculated (it may take several hours for all re-calcs to be completed). I am sorry this happened. I am looking at the cause and how we could have either prevented this or made its effects less severe. Matthew ---
**Author:** ![DavidStephens](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/davidstephens/32/6369_2.png) [@DavidStephens](https://forums.collective2.com/u/DavidStephens)\ **Post date:** [October 28, 2016, 12:04pm UTC](https://forums.collective2.com/t/please-fix-the-software/8988/6 "2016-10-28T12:04:08Z")
Max Drawdown on my system Drunk Uncle jumped from 10% to 46% overnight for no reason… I presume this is one of the stats that should be recalculated correctly in a few hours? ---
**Author:** ![MatthewKlein](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/matthewklein/32/21382_2.png) [@MatthewKlein](https://forums.collective2.com/u/MatthewKlein)\ **Post date:** [October 28, 2016, 1:50pm UTC](https://forums.collective2.com/t/please-fix-the-software/8988/7 "2016-10-28T13:50:54Z")
Yes, that was the cause of the incorrect Max Drawdown stat. This has been fixed now for Drunk Uncle. ---
**Author:** ![DavidStephens](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/davidstephens/32/6369_2.png) [@DavidStephens](https://forums.collective2.com/u/DavidStephens)\ **Post date:** [October 28, 2016, 2:45pm UTC](https://forums.collective2.com/t/please-fix-the-software/8988/8 "2016-10-28T14:45:52Z")
Yes, it’s fixed now. Thanks!