# Private Message Formatting Issue **URL:** \ **Category:** C2\ **Created:** [November 14, 2013, 10:06am UTC](https://forums.collective2.com/t/private-message-formatting-issue/6847 "2013-11-14T10:06:09Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![MarkAwad](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/markawad/32/238_2.png) [@MarkAwad](https://forums.collective2.com/u/MarkAwad)\ **Post date:** [November 14, 2013, 10:06am UTC](https://forums.collective2.com/t/private-message-formatting-issue/6847/1 "2013-11-14T10:06:09Z")
Hello C2, When I type a private message then click "Send", the new line characters are removed. The message looks like one big run on sentence. I tried using Internet Explorer and FireFox to test. Same results. Can someone at C2 take a look? Thank You Mark Awad ---
**Author:** ![MarkAwad](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/markawad/32/238_2.png) [@MarkAwad](https://forums.collective2.com/u/MarkAwad)\ **Post date:** [November 14, 2013, 10:31am UTC](https://forums.collective2.com/t/private-message-formatting-issue/6847/2 "2013-11-14T10:31:20Z")
This formatting issue only seems to happen when I reply to a private message in "My Account --\> Private Message" page. If I create a new private message from my subscriber management page, the formatting is correct. Can you take a look? Sincerely Mark Awad SPX Edge developer ---
**Author:** ![MatthewKlein](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/matthewklein/32/21382_2.png) [@MatthewKlein](https://forums.collective2.com/u/MatthewKlein)\ **Post date:** [November 14, 2013, 6:30pm UTC](https://forums.collective2.com/t/private-message-formatting-issue/6847/3 "2013-11-14T18:30:27Z")
Hi Mark - I’ll try to get this solved shortly. - MK