# Sending messages

**URL:** <https://forums.collective2.com/t/sending-messages/8825>\
**Category:** C2\
**Created:** [August 3, 2016, 10:26pm UTC](https://forums.collective2.com/t/sending-messages/8825 "2016-08-03T22:26:57Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![B48ES](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/b48es/32/1001_2.png) [@B48ES](https://forums.collective2.com/u/B48ES)\
**Post date:** [August 3, 2016, 10:26pm UTC](https://forums.collective2.com/t/sending-messages/8825/1 "2016-08-03T22:26:57Z")

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I’m using google chrome. I’m trying to send a message to a trail sub from subscriber management, but it’s not working. Has this been tested with google chrome? Is there a preferred brower that u have tested on and the messages work ok? Regards

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**Author:** ![MyLifeMyTrade](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/mylifemytrade/32/238_2.png) [@MyLifeMyTrade](https://forums.collective2.com/u/MyLifeMyTrade)\
**Post date:** [August 3, 2016, 10:46pm UTC](https://forums.collective2.com/t/sending-messages/8825/2 "2016-08-03T22:46:10Z")

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I have found most of the common mobile browsers to be quite useless. Mozilla works fine for me on a macbook.

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**Author:** ![DavidStephens](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/davidstephens/32/6369_2.png) [@DavidStephens](https://forums.collective2.com/u/DavidStephens)\
**Post date:** [August 3, 2016, 11:24pm UTC](https://forums.collective2.com/t/sending-messages/8825/3 "2016-08-03T23:24:55Z")

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I’ll confirm I also have a problem sending subscribers messages sometimes. Today I had to use email to contact a new subscriber because just trying to “send private message” within C2 wouldn’t work. The field to enter the message to the customer didn’t appear.

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**Author:** ![FUTURESTIMER](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/futurestimer/32/238_2.png) [@FUTURESTIMER](https://forums.collective2.com/u/FUTURESTIMER)\
**Post date:** [August 4, 2016, 12:14pm UTC](https://forums.collective2.com/t/sending-messages/8825/4 "2016-08-04T12:14:41Z")

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I have had the same problem sending messages, especially from my smartphone. The message box does not appear.

Jim

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**Author:** ![AtmanActive](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/atmanactive/32/22544_2.png) [@AtmanActive](https://forums.collective2.com/u/AtmanActive)\
**Post date:** [August 4, 2016, 12:53pm UTC](https://forums.collective2.com/t/sending-messages/8825/5 "2016-08-04T12:53:49Z")

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Hello,

We believe we managed to find and fix this bug.  
It should work as expected now.

Sorry for the inconvenience.

If you experience any more of such problems with Collective2 Message Center, please let us know.

Thanks for bringing this to our attention.

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**Author:** ![B48ES](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/b48es/32/1001_2.png) [@B48ES](https://forums.collective2.com/u/B48ES)\
**Post date:** [August 5, 2016, 8:12pm UTC](https://forums.collective2.com/t/sending-messages/8825/6 "2016-08-05T20:12:19Z")

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Great, all working ok now.