# Several problems

**URL:** <https://forums.collective2.com/t/several-problems/1541>\
**Category:** C2\
**Created:** [August 28, 2006, 3:19am UTC](https://forums.collective2.com/t/several-problems/1541 "2006-08-28T03:19:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![CatFish](https://avatars.discourse-cdn.com/v4/letter/c/8e8cbc/32.png) [@CatFish](https://forums.collective2.com/u/CatFish)\
**Post date:** [August 28, 2006, 3:19am UTC](https://forums.collective2.com/t/several-problems/1541/1 "2006-08-28T03:19:27Z")

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(1) Order fill problems: the YMU6 order below should have been filled 0.5 hour ago and the EUU6 orders should have been filled 3.5 hours ago.  
  
  
  
 x 8/28/06 2:31 BTC 2 @YMU6 @ limit 11298 GTC Pending Cancel Xrplc  
  
  
  
 x 8/24/06 11:24 STO 1 @EUU6 @ limit 1.2821 GTC Pending Cancel Xrplc  
  
 x 8/27/06 23:40 BTC 1 @EUU6 @ limit 1.2813 GTC Pending Cancel Xrplc  
  
  
  
(2) The “Risk of 20% account loss” for E-WOLF was showing 6.8% on last Friday but now it is showing 9.5%. Why is that?  
  
  
  
(3) On the left hand side of the screen under the “Hot Lists” there is a button named “the most tradeable”, sometimes it is there (above the “Hot Hands” button) but sometimes it isn’t and can not be found anywhere. Why?

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**Author:** ![CatFish](https://avatars.discourse-cdn.com/v4/letter/c/8e8cbc/32.png) [@CatFish](https://forums.collective2.com/u/CatFish)\
**Post date:** [August 28, 2006, 3:53am UTC](https://forums.collective2.com/t/several-problems/1541/2 "2006-08-28T03:53:01Z")

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I now see the EUU6 STO order was filled just now @1.2821 (8/28/06 3:26), but that is not right. My chart showing that it should have been filled 4 hours ago, and therefore the BTC order @1.2813 should have been filled soon later at that time too.  
  
  
  
Please check the data again.

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**Author:** ![MatthewKlein](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/matthewklein/32/21382_2.png) [@MatthewKlein](https://forums.collective2.com/u/MatthewKlein)\
**Post date:** [August 28, 2006, 8:42am UTC](https://forums.collective2.com/t/several-problems/1541/3 "2006-08-28T08:42:20Z")

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Please use the REPORT PROBLEM feature to report issues with fills.  
  
  
  
How to use the Report Problem function:  
  
  
  
1) Log in to your C2 account.  
  
2) Go to the trading system in question.  
  
3) Immediately above the trade details, you’ll see an area that says: “What this page displays.” Make sure you turn on: "Report problem links."  
  
4) Now, every executed trade (or unexecuted pending signal) will display a little green question mark. Click the question mark to report a problem with a fill.  
  
  
  
This allows me to investigate and fix problems quickly.