# Subscribers receiving email late

**URL:** <https://forums.collective2.com/t/subscribers-receiving-email-late/2109>\
**Category:** C2\
**Created:** [October 4, 2011, 11:22am UTC](https://forums.collective2.com/t/subscribers-receiving-email-late/2109 "2011-10-04T11:22:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![wmwmw](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/wmwmw/32/1487_2.png) [@wmwmw](https://forums.collective2.com/u/wmwmw)\
**Post date:** [October 4, 2011, 11:22am UTC](https://forums.collective2.com/t/subscribers-receiving-email-late/2109/1 "2011-10-04T11:22:20Z")

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This morning I had a stock sell order filled at 10:43, my email received this notification at 10:47, several my subscribers also reported they got email notification at 10:47, 4 minutes late.  
  
It is normal or a bug?

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**Author:** ![MatthewKlein](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/matthewklein/32/21382_2.png) [@MatthewKlein](https://forums.collective2.com/u/MatthewKlein)\
**Post date:** [October 4, 2011, 2:32pm UTC](https://forums.collective2.com/t/subscribers-receiving-email-late/2109/2 "2011-10-04T14:32:25Z")

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Wang -  
  
  
  
We don’t actually send fill notifications by email, unless there is a new signal accompanying it. The thinking is that, if you are trading a system, you know when the order has been filled. And email isn’t a great way to get timely info anyway.  
  
  
  
On the other hand, our Instant Trade Messenger (ITM) does show fill notifications in real time (and even rings a little annoying bell on your computer). So if fill notifications are important to a subscriber, ITM is the way to go.

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**Author:** ![wmwmw](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/wmwmw/32/1487_2.png) [@wmwmw](https://forums.collective2.com/u/wmwmw)\
**Post date:** [October 4, 2011, 2:59pm UTC](https://forums.collective2.com/t/subscribers-receiving-email-late/2109/3 "2011-10-04T14:59:22Z")

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Hi, Matthew,  
  
I meant a sell signal. I am not worried about fill notification. I just want my subscribers to know when I buy and when I sell.  
  
This morning the sell signal was 4 minutes late.When I sent out sell order( it was a market order and got instant fill), my subscribers didn’t get the sell signal till 4 minutes later.  
  
However, this afternoon I had a buy signal, which was instantly received by my subscribers via email.