# WebTrader - service down **URL:** \ **Category:** C2\ **Created:** [March 25, 2019, 3:20pm UTC](https://forums.collective2.com/t/webtrader-service-down/12790 "2019-03-25T15:20:14Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![lorant\_algotrader](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/lorant_algotrader/32/21594_2.png) [@lorant\_algotrader](https://forums.collective2.com/u/lorant_algotrader)\ **Post date:** [March 25, 2019, 3:20pm UTC](https://forums.collective2.com/t/webtrader-service-down/12790/1 "2019-03-25T15:20:14Z")
Dear Members, We had an operational issue this morning that affected WebTrader and lasted until 10:30 AM EST. The issues were fixed, everything should work as normal. We apologize for the inconvenience! ---
**Author:** ![v1Trader](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/v1trader/32/1487_2.png) [@v1Trader](https://forums.collective2.com/u/v1Trader)\ **Post date:** [March 25, 2019, 4:00pm UTC](https://forums.collective2.com/t/webtrader-service-down/12790/2 "2019-03-25T16:00:57Z")
Lorant - back to normal how? It’s now Noon ET and I still have 15 unfilled “working” orders that were placed before 9:45am. Several of these should have been filled between 10:30 and 11am. One of them just now filled below my limit price, so I should have been filled too. Are these orphan orders now, and need to be re-entered? ---
**Author:** ![lorant\_algotrader](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/lorant_algotrader/32/21594_2.png) [@lorant\_algotrader](https://forums.collective2.com/u/lorant_algotrader)\ **Post date:** [March 25, 2019, 4:35pm UTC](https://forums.collective2.com/t/webtrader-service-down/12790/3 "2019-03-25T16:35:38Z")
Please check now, almost all of your orders were filled already. ---
**Author:** ![ETFTIMER](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/etftimer/32/23551_2.png) [@ETFTIMER](https://forums.collective2.com/u/ETFTIMER)\ **Post date:** [March 25, 2019, 5:02pm UTC](https://forums.collective2.com/t/webtrader-service-down/12790/4 "2019-03-25T17:02:26Z")
Lorant, I also had problems filling futures orders on the older C2 QuickTrade entry platform from 9:30 to 10:30 AM for NQ FUTURES TIMER. The problems that I saw were with limit and stop orders. I had to change one order to a market order and it filled immediately. This was for an IB autotrader. Is the C2 QuickTrade platform working correctly now? > **[NQ VX Timer](https://collective2.com/details/120355485)** > > NQ VX Timer - trading strategy on Collective2 Thanks! Jim ---
**Author:** ![v1Trader](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/v1trader/32/1487_2.png) [@v1Trader](https://forums.collective2.com/u/v1Trader)\ **Post date:** [March 25, 2019, 5:20pm UTC](https://forums.collective2.com/t/webtrader-service-down/12790/5 "2019-03-25T17:20:54Z")
Great, I see they’re all filled now! But… how would that have worked for any subscribers (I don’t have any in that account); would they have been filled too? ---
**Author:** ![lorant\_algotrader](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/lorant_algotrader/32/21594_2.png) [@lorant\_algotrader](https://forums.collective2.com/u/lorant_algotrader)\ **Post date:** [March 25, 2019, 6:15pm UTC](https://forums.collective2.com/t/webtrader-service-down/12790/6 "2019-03-25T18:15:56Z")
[ETFTIMER] Yes, your fill engine is working correctly again. [v1Trader] Yes, all your subscribers would have been filled too. ---
**Author:** ![OPNTrader](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/opntrader/32/21436_2.png) [@OPNTrader](https://forums.collective2.com/u/OPNTrader)\ **Post date:** [March 25, 2019, 8:34pm UTC](https://forums.collective2.com/t/webtrader-service-down/12790/7 "2019-03-25T20:34:58Z")
Lorant Hello! I had today also a problems with fiils Stop orders with futures. I must to closed many positions by MKT with another profits\loss in my trading strategies… but this was be with simulates trades… In system with real subscriber was be normally. … But I had some typical problems with filling orders last month… in each week by 2-5 problems with fillds and with simulated trades and with real accounts… Please calibrate Yours Web trader and Quick trader with futures. Thanks. Regards on this system had been troubles. Some trobles I had reported. > **[OPN W888](https://collective2.com/details/102081384)** > > OPN W888 - trading strategy on Collective2 On this system was normal. > **[OPN Energy 8868](https://collective2.com/details/122087689)** > > OPN Energy 8868 - trading strategy on Collective2 ---
**Author:** ![OPNTrader](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/opntrader/32/21436_2.png) [@OPNTrader](https://forums.collective2.com/u/OPNTrader)\ **Post date:** [April 27, 2020, 6:45am UTC](https://forums.collective2.com/t/webtrader-service-down/12790/8 "2020-04-27T06:45:52Z")
Hello! Today Webtrader is not working near 1 hour. I can not to open a futures positions from different strategyes… Please fix error and resolve this problem! Thanks. Regards ---
**Author:** ![TradingInvestment](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/tradinginvestment/32/14999_2.png) [@TradingInvestment](https://forums.collective2.com/u/TradingInvestment)\ **Post date:** [April 27, 2020, 9:35am UTC](https://forums.collective2.com/t/webtrader-service-down/12790/9 "2020-04-27T09:35:54Z")
Yes. Same here platform is down ---
**Author:** ![BobSvan2](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/bobsvan2/32/21391_2.png) [@BobSvan2](https://forums.collective2.com/u/BobSvan2)\ **Post date:** [April 27, 2020, 9:51am UTC](https://forums.collective2.com/t/webtrader-service-down/12790/10 "2020-04-27T09:51:51Z")
Hello! It is fixed now. ---
**Author:** ![OPNTrader](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/opntrader/32/21436_2.png) [@OPNTrader](https://forums.collective2.com/u/OPNTrader)\ **Post date:** [August 17, 2020, 5:52am UTC](https://forums.collective2.com/t/webtrader-service-down/12790/11 "2020-08-17T05:52:55Z")
Hello! Today have a problem with entering a sygnals on webtrader. Please solve this problem. Thank. Regards ---
**Author:** ![lorant\_algotrader](https://yyz2.discourse-cdn.com/flex028/user_avatar/forums.collective2.com/lorant_algotrader/32/21594_2.png) [@lorant\_algotrader](https://forums.collective2.com/u/lorant_algotrader)\ **Post date:** [August 17, 2020, 7:05am UTC](https://forums.collective2.com/t/webtrader-service-down/12790/12 "2020-08-17T07:05:16Z")
Thank you for your feedback, we are on it and will be fixed in a few mins!