Hi,
I tried to trade option contract JNJ1018U52.5, but got the response from the server:
<collective2>
<status>error</status>
<ack/>
<errortype>Unknown Symbol</errortype>
<comment><![CDATA[Option symbol JNJ1018U52.5 untradable, not found in database.]]></comment>
</collective2>
The same happens If I submit the order from the C2 web page. The symbol is correct since it was found by the option symbol lookup feature of the trading window.
Whoops. This should be fixed now. Thanks for catching and pointing it out.