Cant attach C2MT4 connector to the chart

I am trying to attach it to the chart but it doesnt work , the EA has grey color , dont know what that means , tried 2 different MT4 platforms and chose the right data folder , still not working .

Hello,
drag C2MT4Connector to the chart, fill its properties dialog and save it.

If it will not work send me details or pictures to help@collective2.com.
I will try to help you.

Bob

I drag it nothing happens at all . Thanks .

Drag EA to the chart and send me pictures of your “Experts” and “Journal” tabs to help@collective2.com.
We can’t solve this publicly.