Quotes not updating anywhere near RT

I would like to signal two problems:

First, a position that has been closed or a limit order working will appear still unclosed/unfilled while the market has clearly been through the limit price several times. This goes on for even half an hour and is only solved by attempting to cancel the order in question.

Second, positions are not updated near enough to the market to reflect the equity picture as the day goes on. This sluggishness is not directly a trading problem, but it is annoying. While I understand that C2 cannot broadcast RT quotes, even deayed quotes are better than that!

I noticed a greater sluggishness in Emini Natural Gas (NYMEX) so it might be a matter of the interface with a particular market.


Giovanni: Please email me the specifics (systemname, which signal, trade, etc.) and I’ll investigate. Thanks.