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Matthew,
I reported an incorrect drawdown trouble report almost a month ago, and still have not seen a repsonse. When I try to resubmit the ticket, I get the following message:
You already submitted a trouble report for this drawdown back on 10/6/10 2:11 ET. Our Customer Service team will send you an email as soon as we examine this report.
When can I expect to get this resolved?
Thanks,
Doug
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