C2 was down for 30 minutes

Times below are central time.



2011-06-20 20:08:47:685 (2011-06-21 01:08 UTC) (Connection) Collective2 polling errors for 120 seconds. Reconnecting to Collective2

2011-06-20 20:08:47:690 (2011-06-21 01:08 UTC) (Connection) Disconnecting from Collective2

2011-06-20 20:08:48:685 (2011-06-21 01:08 UTC) (Connection) Collective2 Logout response error: The operation has timed-out… Trying again…

2011-06-20 20:08:55:693 (2011-06-21 01:08 UTC) Sending logon to Collective2 for [deleted]

2011-06-20 20:08:55:694 (2011-06-21 01:08 UTC) (Connection) Connecting to Collective2

2011-06-20 20:08:55:844 (2011-06-21 01:08 UTC) (Connection) Connected to Collective2 and account [deleted]

2011-06-20 20:09:55:852 (2011-06-21 01:09 UTC) (Connection) Collective2 Logon request error: Can’t reach the C2 server (The operation has timed-out.)

2011-06-20 20:11:35:136 (2011-06-21 01:11 UTC) (Connection) Collective2 polling errors for 120 seconds. Reconnecting to Collective2

2011-06-20 20:11:35:140 (2011-06-21 01:11 UTC) (Connection) Disconnecting from Collective2

2011-06-20 20:11:36:136 (2011-06-21 01:11 UTC) (Connection) Collective2 Logout response error: The operation has timed-out… Trying again…

2011-06-20 20:11:43:143 (2011-06-21 01:11 UTC) Sending logon to Collective2 for [deleted]

2011-06-20 20:11:43:143 (2011-06-21 01:11 UTC) (Connection) Connecting to Collective2

2011-06-20 20:11:43:268 (2011-06-21 01:11 UTC) (Connection) Connected to Collective2 and account [deleted]

2011-06-20 20:12:25:363 (2011-06-21 01:12 UTC) (Connection) Collective2 Logon request error: Can’t reach the C2 server (The underlying connection was closed: An unexpected error occurred on a receive.)

2011-06-20 20:38:19:306 (2011-06-21 01:38 UTC) (Connection) Collective2 polling errors for 120 seconds. Reconnecting to Collective2

2011-06-20 20:38:19:310 (2011-06-21 01:38 UTC) (Connection) Disconnecting from Collective2

2011-06-20 20:38:20:306 (2011-06-21 01:38 UTC) (Connection) Collective2 Logout response error: The operation has timed-out… Trying again…

2011-06-20 20:38:27:313 (2011-06-21 01:38 UTC) Sending logon to Collective2 for [deleted]

2011-06-20 20:38:29:390 (2011-06-21 01:38 UTC) (Connection) Connecting to Collective2



Why did this occur? Tonight is not a good time for this kind of thing due to RBA (Reserve Bank Australia) statement at 9:30 PM Eastern. Would like an explanation for this outage.



EDIT: Actually going further back in Tradebullet logs, the problem started even earlier around 6:25 PM Central.

12:34 AM eastern and it is still happening.

Alex - thanks for bringing this to my attention. We’re having some database problems and are trying to get them fixed. In the meantime, we’re running with less horsepower than usual until we can get all our machines back online. For now, I’ve tried to make some temporary tweaks to solve the problems you’ve been having today.