Is Customer Service Down?

Hi there,

I have been sending Helpdesk requests these past two days for the recent GE Vernova (GEV) spin-off to be accounted for so that the model account performance can be straightened out. I am on my second email and still no reply, which is unusual. I do not want to flood your backlog in case one of your rep is on sick leave.

Asking before I send my third email. Please let me know.

1 Like

Iā€™m on it. Hang on! (Will email via help desk when done)


Thank you Matthew! Appreciate it.