Hello Francis or Matthew,
I got the following email from OX which I edited to remove important info
This is an automated message from the Autotrading server. The
order below has been rejected by OptionsXpress. You do not
have this position.
Order details:
Account :XXXX-0794
Order : Buy to Close [XXXX] MVV Market Day
OrderID : 0
Symbol : MVV
System : ETF Timer
SignalID: N/A
What is odd about this is
1. ETF timer does not short and does not trade MVV
2. I manually sold MVV an hour or so before I turned on autotrading
I also set up MVP-3 well before close and there is no MZZ in the account and the relative size of the ETFTimer positions were not changed to reflect the upscaling that Matthew told me could be done.
Can you look into this?
thx bert
Hi Matthew and Francis,
Can you look at this ASAP? See original post. Because this was not working, it cost me something like 6%.
thx bert
You traded MVV manually immediately before starting autotrading and this created a position in our system which was automatically readjusted a few minutes later.
