Bad fill leads to margin call!

Hello,

I am just having a very annoying experience due to wrong data stream for EURJPY. I am facing a margin call because a trade was filled at a ridicuously wrong price (1.2335), instad of closing it at 157.03.



Therefore, an exixsting position will be closed to my disadvantage, and the track record looks ruined for now.



PLEASE FIX THIS ISSUE AS SOON AS POSSIBLE. THIS IS REALLY ANNOYING.



Thank you.

Matthew,


are you there ? Please fix the problem fixed above soon !

I think I’ve seen enough of posts like these to predict what his answer will be: Use the Report Problem link.

He did, and I fixed, and all is well.