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Bitcoin Future , order not transmitted

Hello,

I did a trade in the Bitcoin Future, I have subscribers that didn’t get the order.

Do they need to approve something with their broker? Like the GBTC ( Penny stocks )
Because Interactive Broker is supporting Bitcoin Futures (BRR Symbol).

Thanks for the help.

Hello Daniel,

We can investigate this asap, please send me an email to help@collective2.com (to Lorant) and provide some details (account number, strategy id, signal id etc)

Thank you

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