Check my ticket

Hello, pls check my ticket asap. I subscribed but cannot autotrade the system in my IB account

Hi Sandy,

We have sent a reply to your ticket.

-Alen

Hello pls check again. Cannot setup auto trading

It says “No brokers are available which trade this combination of instrument classes. Please narrow the types of trading you want to do for this strategy, or contact help@collective2.com for more information.” When I try to live trade Simplicity Trading.

Pls check on your side.

Are there Any updates?

Hi Sandy,

Looks like you are not receiving our replies from the help desk.

I have made a change to your account settings so that you should now be able to see IB as a choice from now on.

Please try again and let us know if you have any further problems with setup.