Tried to place an order in the GBPUSD … market was trading at 1.8838/41
I was looking to see 20 mini lots … after I hit enter … it come up first with the error message "price is out of … blah blah blah" … when you put a sell limit price below the market level error … then i went back and place another trade and the screen came up with … "your order has been sent to our …"
I then could see it in the trades pending or the open positions …
The market moved and still no confirmation …
I place the order again … and the system displayed : "your order has been sent …" and still nowhere to be seen ?
I do not see any problems with any feeds. So, if there is a problem, it is being caused by something else.
I need to make sure I fully understand your complaint. It sounds like you are saying: You entered a trade and it is not visible anywhere. If that is correct, can you tell me specifically what the trade in question was? (I.E. What was the limit price? When did you try to place it? Which system?) I will investigate once I have this info.
Probably email is the best way to get me this info. (matthew at collective2.com ) Thanks - MK
Whenever you place a trade and it sends you home (ie, not back to the enter trade screen) and says ‘trade sent to system’, your trade did not really get sent. There was an error with it. You have to go back into trades and re-enter it. I’ve had this happen numerous times.
Yes … that’s what happend … so . if I don’t see the trade in the open position or if it’s not recorded in the pending orders section, I would assume that NO Trade has been made . even though that red message “trade sent to system” was displayed ?
Also … what’s with when you place a LIMIT order through the market price and the message comes back … your order is through the price . do you want to place it? … and if you click YES … you get filled AT your LIMIT price and not the MARKET price?
You should get filled at the market price in those cases – not your limit price.
Example: Market trading at 100.
You say: Sell limit 90.
You will get filled at 100 – not at 90.
I’m confused and a dumb@ss… All at the same time. I have a test system, and I just started trading Forex some I’m extremely new. My first mistake this morning was an obvious one (putting in the stop in the target price field), but I did something worse a second ago.
I entered an order to buy EURUSD @ 1.2858 INSTEAD of 1.2758. When that screen came up I clicked order (like an idiot) thinking it couldn’t be more than a tick below where I wanted to buy. I was filled at 1.2858 of course already down A LOT as the current price is 1.27xx
Based on what you just said, unless I’m confused, shouldn’t my trade this morning and this last one have been executed at market instead of at the limit price?
"I was filled at 1.2858 of course already down A LOT as the current price is 1.27xx
Based on what you just said, unless I’m confused, shouldn’t my trade this morning and this last one have been executed at market instead of at the limit price?"
Where was the market when you placed your limit? If the market was @
1.2858 then a “market order” (or limit) would be filled @ 1.2858.
It was at 1.27xx as mentioned… Actually right around 1.2758. I simply accidently typed 1.2857. Notice the 8, instead of 7.
"It was at 1.27xx as mentioned…"
"…but I did something worse a second ago…"
"BTO 50 EUR/USD 1.28580 5/24/06 13:40 STC 50 1.28450 5/24/06 13:44"
What time was "a second ago"? What time zone are the above quotes?
If they are EST then they DO look wrong. The EUR/USD is not above 1.28000 during that time frame…
They are in fact EST. And your right the market wasn’t at that level when the trade happened yet I got filled at my limit price instead of the market price.
My order was BTO EUDUSD @ 1.2858 STOP @ 1.2845
It was executed immediately for those prices (both the buy and sell) when the market was in fact 1 cent lower at 1.27xx. This is obviously my mistake as I entered the wrong values but based on what Matt wrote, they should have been executed at market prices (even though I screwed up).
"they should have been executed at market prices…"
Yes, that’s pretty strange. Both your buy and sell are
way out of the price range. I wonder if you had sold it
at limit higher than the price you bought it for if C2 would
have given you a profit 
Can I put in any price i want and get it? That would be nice!
I’m going to try it, might as well.
Uh, yeah, that’s definitely a bug. Look at my completed trades.
Based on this I personally would like a few options for those that have been affected by the order being placed at the limit price instead of the market when the limit price is through the market price.
a) Affected trades stricken from our records.
b) Orders fixed based upon what it determine to be the market price at the time of the order.
—
This is a major bug and I could easily be the most successful system, in 0 seconds or less. It MUST be fixed immediately.
I’m going to try with sell orders below the current price and a stop below that as well as buy/sell orders thru the market price with targets entered if the get executed also. See if I can figure out where exactly the bug is.
Whoops. I must have just introduced that. It only affected Forex. I believe it is gone now. Thanks for catching. - MK
BTO 50 EUR/USD 1.28000 5/24/06 15:42 STC 50 500.00000 5/24/06 15:43
$249,360,000
Congrats! You are now the best trader in history. I wonder if there
are others who exploited this in the past? Anyone ever audited
C2’s forex results?
LOL 
- Hope Matt fixes it before I’m labelled a fraud! Who knows, I’m a bit concerned, but hopefully it was a bug that was only recently introduced. I’ve never auditted anyone’s results, but someone auto-trading someone that did that would certainly know.
"LOL - Hope Matt fixes it before I’m labelled a fraud! Who knows, I’m a bit concerned, but hopefully it was a bug that was only recently introduced."
Lucky we found it. Could be a real can of worms. I wonder if it was limited to the forex and when it started. Would be very difficult to find if someone did small trades and didn’t have any subscribers who reported it. Also makes me wonder about internal software C2 might have to find these errors. More than a bit ironic we were just posting about the reality factor…
Yes, it was only Forex.
I apologize for the problem. It’s my policy to be very open about issues and problems on the site. I don’t try to hide them. This was a doozy, but it is now fixed and I believe it was limited in scope. By all means, if you notice any forex trades where this occurred, then please report the problem fill to me and I’ll investigate.
"It’s my policy to be very open about issues and problems on the site. I don’t try to hide them."
Very much appreciated. Thanks for the quick response.
