Dear Support people:

Can you PLEASE answer my questions and resolve the issue that I have pointed out in the cases that are opened at your end.

Thank You

Variance -

I have looked through the customer support database and am unaware of any open issues under your name. Please email me with the Case #(s).


6550 and 6551

Your support person (I will not name the person here) probably closed the case without answering them properly.

I have sent an attachment for the 6550 in the end with questions. I have not recvd any answer.

If you cannot find that, please let me know who to send that email back to so I can get answers?

Best Regards

My bad. I searched for your C2 User Name, not your system name. Now I have found your case and resolved. My fault – sorry for delay - Matthew