Hi Matthew,
Yesterday Gen3 executed an order in my OX account for Topaz and bought WFMI at 9:38am.
Gen3 sold it at 9:45 and then bought it again at 9:52.
There was no sell order for WFMI until today. Why did this happen and what can be done to avoid these unnecessary trades?
regards, bert
Hi, Bert:
Yesterday between 9:30 at 10:00 am ET we had an unexpected surge in usage and one of our read databases fell behind the write database. This in turn caused a delay in fill-engine processing, which in turn caused the oscillation. I know - excuses, excuses. But since yesterday, we have pointed some of the processes which were using the read database to another database, which hopefully will prevent this from recurring due to this cause. I am sorry about the extra buy/sell.
Matthew
Hi Matthew,
How to you explain the extra trades yesterday in ‘Dave’s YI Auto’ system which occurred after 10:00 am yesterday in my OEC account and caused losses.
Karl
I am not sure, Karl. Let me forward your question to Francis, who will be able to help. - MK
Matthew, Thanks for the info, bert
