API error today?

Curr time: 12/4/2024 @ 9:35:13 IssueShortatMarket {
“ok” : “0”,
“signal” : {
“symbol” : null
},
“error” : {
“title” : “Signal Not Accepted”,
“message” : “Expired future or invalid symbol format. Please see Collective2 Future Symbols - Collective2
},
“elapsed_time” : “0.0051”
}

I got the above today trying to short NQ. am almost certain it is not an issue on my side (i.e symbol was sent correctly, I dont have proof for it, but i have not touched my set up for years and problem seemed to be visible only on one system)- any thing changed/ not working on your side @MatthewKlein ? anyone else had issues? this was around 9:35:13 est on system id 147358434. the short signal was sent 5 times with 5 second intervals and all of them failed. i can also see orders went through around this time on my other systems

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Yes, I posted an alert on the site about this. I should have also done so here. There was indeed a colossal problem … all symbols were described as invalid.

This is now fixed.

Sorry!

2 Likes

Thanks for update @MatthewKlein

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yet another API error today on systemid 128871252 although a different reason -
Curr time: 3/5/2024 @ 10:1:21 IssueBuyatMarket {
“ok” : “0”,
“signal” : {
“symbol” : null
},
“errorCode” : “marginViolation”,
“errorNumber” : 300,
“error” : {
“title” : “Unable to place trade due to margin constraints”,
“message” : “Unable to BTO 1 @NQM4 - Current account buying power is ($177,362.00), cash is $199,536.00; equity=($352,528.00); currMarginUsed=$24,370.00; proposed trade would lower by $26,807.00 (C2 Err Code: PreMarginCheck api2 a)”
},
“elapsed_time” : “7.8864”
}

System was trying to buy a second NQ contract. Model account is big enough to hold 2 contracts. I assuume there was another glitch? @MatthewKlein , any idea?