yesterday and today, there are times when I can’t log into c2, so I can’t close my position which turned profit to loss.
what happened?
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yesterday and today, there are times when I can’t log into c2, so I can’t close my position which turned profit to loss.
what happened?
I need more information about what this statement means: “I can’t log into c2.”
What specifically happens when you log in? At what point in the log-in process do you get stuck? What is in your browser window before that point? At that point? What URL / web address do you see?
What do you press or click?
What happens?
What browser are you using? What operating system?
What time of day / date (Eastern USA time)?
Also, screen shots are very helpful.
Send all info to help@collective2.com so that we can try to help.
Thanks
Matthew
sorry, I didn’t take screen shot.
basically I went to homepage, and log in, then I was taken to a page asked me to log in, the page is mostly blank, only text fields for me to input user name and password. I clicked log in and no use.
i was able to log in after about 20 minutes. this happened about 1 hour ago, around 7:30am PST.
it happened yesterday too.
I’m using chrome.