Anyone else has this problem? The price goes lower than my limit buy . But it is no executed.
Yes, I had the same problem yesterday with a limit order to buy the @VXF8 VIX contract.
The limit order should have been executed immediately, but it never executed.
I’m still waiting for an answer from C2.
Jim
Try to do it manually. I believe C2 will fix it very quickly.
I missed one last night and thought I had a type. :)
Hello Tao Li,
We have found the source of the problem. Limits and stops that were not previously recognized will be recognized and filled at the correct price.
-Alen
P.S. Jim: I just responded to your email with the same information.
Thanks sweety! Let me try it out. If there is not reply, it means everything is OK.
Thanks Alen!
I see that it was just corrected.
Jim