System is down and can't place trades

C2
1

Webtrader is currently not working and im not able to place any trades. Please fix.

2 Likes
2

I can’t even see my open positions. Come C2 pull your finger out

1 Like
3

At last they have sorted it

4

Yes, we screwed up this morning.

This morning we allowed a software error into our production code, which caused an outage across all our APIs. This in turn affected WebTrader. This lasted for 40 minutes.

The problem is now fixed.

I am sorry this happened. We’re going to figure out how we allowed this to happen, and we will improve our processes to prevent this same type of error from recurring.

Again, I am very sorry C2 let you down this morning.

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