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I’ve seen a pattern where someone will subscribe to my system and after a few minutes they will unsubscribe. Why would anyone do that?
I’ve put the same question to C2 Help. Their answer explained that someone who subscribes is not immediately charged. Charges take place twice per day. In theory, a person could subscribe and unsubscribe without being charged. I understand that. But it doesn’t seem rational to me to subscribe and unsubscribe within minutes.
Because this has happened dozens of times, I wonder whether there is any possible advantage or gaming of the system that is going on here. C2 also pointed out that only subscribers can see open positions. This means that if a delay has been set by the developer, subscribing without actually being charged could be a way to get a free look at open positions. But, that doesn’t seem like rational behavior either, especially in the case of my system which has no delay and which only opens one trade per day which is obvious if you look at the trade history.
Does anybody have any other explanation for what seems like a nonsensical pattern? The frequency of it happening makes me think there must be more going on here. I’d like to think that most people act in a rational manner. And going to the effort of entering your credit card info and subscribing only to unsubscribe 10 minutes later doesn’t make sense to me. But maybe I am missing something. Some people have done this more than once a month apart. That is even more strange.
I think they didnt know that there is no free trial available so after subscribing they unsubscribed immediately , some members dont really know how to use the website .
IMO-If your system is showing gains in the last few weeks, I think they are looking for stocks (whatever instrument you trade) to buy. They have no intention of subscribing, they just want to see your current holdings. I saw the same thing, though just a few times, even with a 45 day free trial. They are gaming the system, though I’m not convinced it’s very smart for them to invest that way.
I have had the exact same problem for months and I too was concerned that people were gaming my open positions.
I asked one guy why he did this and he said he didn’t. He said it was just him playing around with the portfolio builder or the explorer something.
I asked C2 to help but they never understood my complaint and kept repeating that I was just unlucky that someone subscribed and then changed their mind.
The only solution is to filter those emails straight to the bin. It certainly is bizarre.
It’s people accidentally hitting the subscribe button. I used to do it all the time to myself when checking my own stats. I believe C2 changed the positioning of the buttons, so it doesn’t happen as often.
If the system has no free trial, how could simply hitting the subscribe button cause it. After you hit the button you still have to enter your credit card details, right?
As Cameron mentioned, this happened to me when I was a user, testing out Portfolio Builder. I had chosen several trading systems, including Genefish. I think i hit a button that said “keep these” or something like that. Apparently it subscribed me to the 3 strategies in the Strategy Portfolio i had built. I was curious as to how the 3 systems would look in a combined equity curve, not ready to be a paid sub (actually i had a Genefish sub in another account) i cancelled them. I think that generated Sub/UnSub msgs to the traders.
Hi everyone, I just found the error. It is called Portfolio Builder. I just used it for the first time and here is what happened. I started a portfolio called Test1. I added some strategies. I clicked on Trade Simulated. And viola. No warning. No explanation. I suddenly found myself subscribed to every strategy that I put in the test portfolio. Shocking result. Not at all what anyone would expect. No wonder there are thousands of these subscribe__unsubscribe errors occurring. What a mess.
Hey C2, We in the QA department have found this bug. Let’s get it assigned to a developer and fixed. Simply manipulating the Portfolio Builder shouldn’t be sending out subscription notices to system creators since they aren’t actual subscriptions.
