This morning I got a partial fill on IB on a BTC 2 CGBZ0. C2 showed no fill. So then I cancelled the C2 BTC Order and initiated a trouble ticket. There was no field provided to explain the Partial fill of 1 of 2 contracts, just an Ok button and C2 msge that “…staff will get back to you via email”. Without an ability to specify the partial fill - I am concerned C2 may come back withboth contracts (2) filled on my BTC - which is not the case.
Whats the best procedure in these cases where there is no field to specify details of a partial fill?
Order in question: BTC 2 CGBZ0 Canada 10-Yr Govt Bond at limit 123.50 Cancelled 11/19/10 7:04 ET
IB / TB confirmation of partial fill:
2010-11-19 07:04:53:015 (2010-11-19 12:04 UTC) Cancelling Collective2 Signal #55001172 Order:id =‘719693701’ state=Working symbol=‘CGB 12-10’ action=BuyToCover limit=123.5 stop=0 quantity=2 type=Limit tif=Day oca=’’ filled=1 price=123.5 token=‘TB380646’
